Waiting List

Check-in a Reservation Watch Video Check In A Reservation (https://vimeo.com/674900945) from RestaurantConnect (https://vimeo.com/user151754138) on Vimeo (https://vimeo.com). Overview: 1. As soon as the guest arrives at the restaurant for his reservation, we need to check-in the reservation to put it in the Waiting List. For this example, we have a reservation for 10:15 AM, Tuesday, February 8, 2022. 2. To check-in the reservation, simply click the Check icon, otherwise known as the...

Add a Walk-in Watch Video: Walk-In Guests (https://vimeo.com/672420993) from RestaurantConnect (https://vimeo.com/user151754138) on Vimeo (https://vimeo.com). Overview: 1. To add a walk-in, start by clicking the button with the standing person icon in the top right of the screen. 2. This will bring up the information sheet where you can fill in the walk-in guest's information. If the walk-in guest has dined in the restaurant before, his information sheet will already have information on ...

Modify A Walk-In Watch Video: Overview: 1. To Modify a Walk-In Click on Guest's Tab: 2. Once you are in the "Walk-In" Screen, You can make the modifications that you need to make: 3. Make the changes that you need. You can also access the Guest's "Additional Info, Guest Profile, Feedback & Rating and Other Details.": 4. When you are done with your modifications, you can Click "Update Walk-In" to update your Walk-In or for more options, Click "Next" to proceed to the next screen...

Text a Guest When Their Table Is Ready Watch Video: Overview: 1. From the MDR screen, your reservation: 2. Make your Reservations from here as you normally would by filling out the Location, Shift, Table, Agreement, Date, Party Size, Time, Status, and Confirmed: 3. Fill out Guest's Mobile Phone number. If there is no mobile number then the guest will not receive the reservation text message: 5. Click the toggle to enable text notifications: 5. Click the toggle to ...

Seat Guest From Waiting List Watch Video: Seat Guest From Waiting List (https://vimeo.com/674965884) from RestaurantConnect (https://vimeo.com/user151754138) on Vimeo (https://vimeo.com). Overview: 1. In this example, we have a reservation that has been checked in and is now in the Waiting List. 2. The guest in this reservation arrived at the Restaurant alone and is waiting for his companion to arrive. This means that we cannot just sit him yet because we can only sit the guests in a...

Remove Guest from Waiting List Watch Video: Removing Guest from Waiting List (https://vimeo.com/675916600) from RestaurantConnect (https://vimeo.com/user151754138) on Vimeo (https://vimeo.com). Overview: 1. There will be instances when a reservation that has been put on the Waiting List needs to be removed from the Waiting List, without cancelling it. Some examples of these are, when we have put the reservation on the Waiting List before the guest's party has all arrived or when we ha...