FAQ

Widget Code

Widget Code Watch Video Overview 1. On your RestaurantConnect homepage, click the Admin icon 2. On the Admin page, click "Settings" on the left hand margin, and on the dropdown menu, click "Widgets and Listings". 3. On the Widgets and Listings page, click Widget Code. 4. on this page you will find the Widget code generator. 5. For this example, first let us select the widget type. 6. Then click "Click To Get Code". 7. The Widget Cod...

Search Criteria

How to List your Search Criteria Watch Video Search Criteria.mp4 (https://vimeo.com/688946280) from RestaurantConnect (https://vimeo.com/user151754138) on Vimeo (https://vimeo.com). Overview: 1. On your RestaurantConnect homepage, click the Admin icon. 2. On the Admin page, click " Settings" on the left hand margin, and on the dropdown menu, click "Widgets and Listings: 3. On the Widgets and Listings page, click "Search Criteria", 4. On the "Search Criteria" page, ...

Reservation Widget Settings

Reservation Widget Settings Watch Video Reservation Widget (https://vimeo.com/688090284) from RestaurantConnect (https://vimeo.com/user151754138) on Vimeo (https://vimeo.com). Overview 1. On your RestaurantConnect home page, click the Admin icon. 2. On the Admin page, on the left hand margin, click "Settings", and on the dropdown menu, click "Widgets and Listings". 3. On the Widgets and Listings page, click "Reservation Widget Settings" 4. On the Reservation Widget...

Group Dining

Group Dining Watch Video Group Dining.mp4 (https://vimeo.com/688484252) from RestaurantConnect (https://vimeo.com/user151754138) on Vimeo (https://vimeo.com). Overview 1. On your RestaurantConnect homepage, click the Admin icon. 2. On the Admin page, click "Settings" on the left hand margin, then on the dropdown menu, click "Widgets and Listings". 3. On the Widgets and Listings page, click on "Group Dining". 4. On this page, you can list down all your Group D...

Forgot My Password

Forgot My Password Watch Video: text alert to customer.mp4 (https://vimeo.com/685949816) from RestaurantConnect (https://vimeo.com/restaurantconnect) on Vimeo (https://vimeo.com). Overview: 1. On the top left, click on the 3 bars icon: 2. Click on the "My Profile" tab: 3. Click "Sign In Here" 4. Click "Forgot Password: 5. Enter your Email Address here: 6. Click "Send Password": 7. A confirmation pop-up will appear once the email is sent: 8. Once you receive the Email, ...

What kind of computer do I need?

What kind of Computer or Device do I need? Any of the following devices will work: 1. Android Smartphones and Iphones. 2. Samsung Tablets and iPads 3. Windows desktop, and laptop, PC and MAC and Macbook

What other specs do we need to run RestaurantConnect?

What Specs do we Need to Run RestaurantConnect? Overview: 1. Hardware: The TableWatch program requires a computer terminal with a minimum of 500 MB of RAM and a processor speed in excess of 1.5 GHZ: Mac Operating System Windows Operating System 2. Internet: Use an internet speed test to test your system’s Download & Upload Speeds. Also note, that if your restaurant allows guests to connect to the same network your system is running on, you will be subject to poor syste...

How do people find my restaurant?

How do people find my restaurant? Watch Video Listing Information and Social Media Websites (https://vimeo.com/687168134) from RestaurantConnect (https://vimeo.com/user151754138) on Vimeo (https://vimeo.com). Overview: Aside from searching for your Restaurant by name online, people can also be directed to your restaurant's website by going to your restaurant's social media webpages, like your Facebook, Instagram, Linked In, etc., pages. 1. To list your restaurant's social media webpages...

Do you have an app?

Do you Have An App? Watch Video Yes, we do have an App. It’s called RestaurantConnect. Its available on the Apple App Store and Google Play. You can learn more about it by clicking here: RestaurantConnect (https://restaurantconnect.com/) From our website, you can schedule a demo where our reps can walk you through our products and our services.

Do you have a guide for all of the icons?

TableConnect Icons & Tabs and their Definitions & Functions Overview: TableConnect Screen Day & Date field The screen defaults to the present day and date displaying information for the same. To select another date, click the Calendar icon. A calendar pulls up from which you can select a particular day and date, which displays all the reservation and Floor Plan information for that day and date. Meal Period field. To view the meals for the c...

How do I prevent overbooking?

How do I prevent overbooking Watch Video: prevent over booking.mp4 (https://vimeo.com/691063538) from RestaurantConnect (https://vimeo.com/restaurantconnect) on Vimeo (https://vimeo.com). Overview: 1. Go to the "Meal Periods" bar: 2. Click on "Regular" 3. Click "Edit" 4. Click "Next" until you get to your "Inventory" page: 5. Once you are on your "Inventory" page, you can prevent overbooking from In-house and Online. This Inventory number lets you set a limit on how many covers ...

How do I set up regular hours of operation?

How Do I Set Up Regular Hours Of Operation? Watch Video: How do I set out normal hours of operation (https://vimeo.com/682013617) from RestaurantConnect (https://vimeo.com/restaurantconnect) on Vimeo (https://vimeo.com). Overview You can set up your regular hours of operation by setting up your Meal periods, When you set up your Meal Periods thru the app, you can set your regular hours of operation. You can also set up special meal periods where you can set up special hours of operation....

How do I setup temporary hours of operation?

How Do I Setup Temporary Hours of Operation? Watch video: Overview: To set up temporary hours of operation, we can set up a separate or different meal period, limited in its number of hours. 1. On the restaurant's home page, click the Admin icon. On the Admin page, on the ledt hand margin, click "Company". 2. On the Admin page, click "Company" on the left hand margin. 3. A dropdown menu appears, click "Meals". 4. In the blank field next to "Add Meal Period", f...

Can we require credit cards for reservations to be booked?

Can We Require Credit Cards For Reservations To Be Booked? Watch: Requiring Credit Card (https://vimeo.com/682289868) from RestaurantConnect (https://vimeo.com/restaurantconnect) on Vimeo (https://vimeo.com). Overview: Yes. To secure a client’s reservation, you can require a credit or debit card profile. Their credit or debit card information is kept confidential and secure with Braintree. Payments from the guest’s card account may be processed only after the date of the reservation to b...