Add a reservation

How to Add a Reservation

Watch video:


  1. Use the special party-size shortcuts to quickly launch the reservation form with predefined date, time and number of guests:
  2. Choose the requested time. A zero in the "Available Slots" or "Remaining CC" columns means no availability:
  3. The reservation form will show, you may now enter your guest’s details:
  4. Reservation details show on the right side while actively booking:

    * A "Guest Message" is a note that you want to include in the text or email confirmation that goes to the guest when the reservation is booked.
  5. Click "Create Reservation" and you should see your reservation in the log:
  6. Another way to add a reservation is through the green phone icon near the top right corner:
  7. The Reservation form starts with a blank party size, choose the party size to start your reservation. Select "Next" to move to the "Guest Info" section:
  8. If you are entering a guest's name that is recognized by the system, it will provide archived information:
  9. Click "Create Reservation" to complete the booking:
  10. If an email or mobile phone number (text package required) was included with the guest's information, reservation details will immediately be sent to the guest.

Priority Settings:

  • Hours of Operation
  • Inventory

Optional Settings:

  • Auto-Assign: Let RestaurantConnect choose a table when a reservation is booked.
  • Quick Requests: Reduce repetitive typing with predefined keywords.
  • Auto-Agreement: Trigger a reservation for larger parties.
  • Taken-by: Require a user's name or initials for better operational accountability.
  • Permissions: Enable or restrict user's ability to exceed inventory limits.
  • Tax reservation confirmations & reminders: Enable text communications with guests.
  • Reservation policy: Include in guest communications for reservation confirmations and reminders.